Frequently Asked Questions

GoldenOutback.com is an independent third-party ticket purchasing service. We buy official Australian lottery tickets on your behalf from licensed retailers. We are not a lottery operator, but a messenger service that makes it easy for you to play from anywhere.

Yes. When you place an order, our agents in Australia purchase a physical ticket for you. You are the sole owner of that ticket. We provide a scanned copy as proof of ownership. This model is a legal and established way to participate in lotteries remotely.

No, you do not need to be an Australian resident. Our service is available to players from many countries around the world, as long as online lottery participation is not prohibited by your local laws. You must be 18 years of age or older to play.

After you submit your number selection, we will send you a confirmation email. Shortly after, once our agent has purchased the official ticket, we will send a second email containing a scanned, high-quality copy of your physical ticket. This scan includes the unique serial number and your chosen numbers, serving as your proof of ownership.

A "Quick Pick" is an option that automatically generates a random set of numbers for your ticket. It's a great choice if you're in a hurry or don't have any lucky numbers in mind. Many jackpots have been won with Quick Pick tickets!

Absolutely not. GoldenOutback charges a service fee which is included in the ticket price. We do not take any commission or percentage from your winnings, regardless of the amount. The prize money is 100% yours.

We automatically check the results for all tickets purchased through our service. If you win any prize, we will send you an automated notification email right after the draw. For larger wins, we may also contact you by phone if you have provided one.

For smaller wins, we typically collect the prize on your behalf and credit it to you. For jackpot-level wins, we will guide you through the official claim process, which may involve you receiving the physical ticket from us to claim your prize directly from the lottery operator. We provide full assistance throughout this process.